Challenges for Cloud Deployment

Understanding Cloud Computing
  • How to develop a cloud strategy based on your own business?
  • How to select and combine products and services on the cloud?
  • How to strengthen business competitiveness and reduce risks through cloud computing?
Migration Cloud Environment
  • How to complete the hybrid architecture design and resource integration of the physical environment, private cloud, and public cloud?
  • How to choose the best product configuration and reduce procurement costs?
  • How to smoothly migrate the business to the cloud and reduce process risk?
Managing Cloud Resources
  • How to improve the organizational structure and internal processes to match the cloud technology?
  • How to unify and manage complex multi-cloud and hybrid IT environments?
  • How to face the new challenges of security, compliance, cost control, DevOps, etc. in the cloud environment?
Leverage the cloud
  • How to develop cloud-native applications that maximize the value benefits of the cloud, rather than simply relocating to the cloud?
  • How to combine cloud technology and industry features to drive business innovation?

Service & Advantage

Quick Response Service
7×24 hours response, one-stop support service.
Professional Technical Capability
echnical application capabilities of cloud infrastructure and various cloud-native solutions to support continuous innovation of customer business.
Extensive Service Experience
2000+ customer service experience, including manufacturing, energy, Internet, and other industries customer case.
  L1L2L3L4
Cloud Resources Resource status query
Online Documentation Online documentation support
Language support Chinese, English
Third-Party Software Support N/A Interoperability and configuration guidance and troubleshooting Entrusted management
Architecture Guidance N/A Provide the best practice advice and implementation guidance Entrusted management
IEM Support N/A N/A Support Support
Best Practice Check N/A Provide inspection reports Provide inspection reports, analysis and recommendations for the inspection reports Entrusted management
Ticket Support Accounts and bills Accounts, bills, technology Accounts, bills, technology and entrusted management
Online Support(IM/Tel) N/A N/A Support Support
Service Time 5*8 5*8 5*8 5*8
Case Severity / Response Time

≤ 48 hours

General guidance: < 24 hours

Damaged system: < 12 hours

Damaged production system: < 4 hours

Production system downtime: < 1 hour

General guidance: < 24 hours

Damaged system: < 12 hours

Damaged production system: < 4 hours

Production system downtime: < 1 hour

Critical business system downtime: < 30 minutes

General guidance: < 24 hours

Damaged system: < 12 hours

Damaged production system: < 4 hours

Production system downtime: < 1 hour

Critical business system downtime: < 30 minutes

Optimize Service N/A N/A Support Support
Active planning N/A N/A Support Support

Our Qualification

Our Partners